We're here to help. Reach out to us with any questions or feedback.
Our support team typically responds within 1-2 business days. Premium subscribers receive priority support.
Monday - Friday: 9 AM - 6 PM GMT+5
App issues, login problems, feature troubleshooting, and bug reports
Subscription management, payment issues, refund requests, and account deletion
Feature requests, partnerships, feedback, and general questions
Open Google Play, go to Payments & subscriptions > Subscriptions, find Calc, and select Cancel. If you cancel during the 7-day free trial you won't be charged; otherwise your access continues until the end of your billing period.
Photos are analysed by an AI vision model (provided by OpenAI) that estimates calories and macros. While we strive for accuracy, results may vary based on image quality, portion sizes, and food preparation methods. For best results, take clear, well-lit photos.
Refund requests are handled by Google Play according to its refund policies. Please contact Google Play directly, or email us if you need help.
In the app, go to Settings → Delete Account. If that does not work for you, email admin@devtine.com with your account username and we will delete your account and associated data and confirm when it is done. Deleting your account also stops its Google Play subscription from renewing; you can confirm this in Google Play under Payments & subscriptions.
Calc Premium costs $7.99 per month or $71.88 per year (USD; local prices are shown in Google Play), and new subscribers get a 7-day free trial.
Yes. We use industry-standard security measures to protect your data. We store your profile, the meals you log and your meal photos, which are sent to our AI provider only to estimate nutrition. For more details, please read our Privacy Policy.
Don't hesitate to reach out. Our support team is ready to help you get the most out of Calc.
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