We're here to help. Reach out to us with any questions or feedback.
Our support team typically responds within 1-2 business days. Premium subscribers receive priority support.
Monday - Friday: 9 AM - 6 PM GMT+5
App issues, login problems, feature troubleshooting, and bug reports
Subscription management, payment issues, refund requests, and account deletion
Feature requests, partnerships, feedback, and general questions
You can cancel your subscription through your Google Play Store or Apple App Store account settings. Go to Subscriptions, find Calc, and select Cancel. Your access will continue until the end of your billing period.
Our AI provides estimates based on visual analysis and is trained on millions of meal images. While we strive for accuracy, results may vary based on image quality, portion sizes, and food preparation methods. For best results, take clear, well-lit photos.
Refund requests are processed through Google Play Store or Apple App Store according to their respective refund policies. Please contact the app store directly for refund inquiries.
To delete your account and all associated data, please email us at admin@devtine.com with your account username. We will process your request within 30 days and confirm when your data has been permanently deleted.
Free users earn 10 tokens by watching one advertisement. Tracking a meal (via photo or manual entry) costs 20 tokens, so you need to watch 3 ads per meal. Tokens don't expire and are stored in your account.
Yes. We use industry-standard security measures to protect your data. We only store the meal images you upload and basic profile information. For more details, please read our Privacy Policy.
Don't hesitate to reach out. Our support team is ready to help you get the most out of Calc.
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